Many thanks for your support during this difficult time!
Delivery and Service During COVID-19
As a supplier of vital electrical items such as circuit protection, ventilation, lighting and heating equipment we feel it is important to remain open if possible to do so safely. Therefore, in respect of Government guidelines we are operating in order to best protect our team and the wider public.
Currently we are operating as normal, safely and to the best of our ability. Our website remains fully operational 24/7 and you may place your order any time of day or night.
We use the national couriers Parcelforce and Royal Mail who offer excellent services including full tracking and in most cases SMS/text messaging updates.
Phone and Email Support:
We are still operating phone support during this period with our team working from home. We will also answer all email enquiries between the hours of 7:30am and 5pm - should you require product, stock or any other information.
We accept all major debit and credit cards including Visa, Mastercard and Visa Debit and Apple Pay via our Stripe checkout. We also accept PayPal Pro the UK's best known and most widely used UK payment provider, for transferring transaction details in the checkout process. This means that no information submitted during this process can be examined, used or modified by any unauthorised third parties. Furthermore, we DO NOT keep or store your credit card details in line with current PCI certification. This means that as we do not hold your information, there is no opportunity for scam attacks or otherwise taking them.