Pay After Delivery -

In a step towards a more traditional wholesaling service, our new Klarna checkout gives you the opportunity to pay 14 days after ordering, and after receiving delivery. For Contractors this helps bring your customers payment date closer to your own with a 30 day payment service also coming soon.

  • 14 days to pay, no fees*
  • No account sign-up required
  • No credit application
  • No interest or fees*
  • You receive your goods before paying for them
  • Klarna will email payment instructions to you
  • Just select Pay After Delivery at checkout

ABOUT KLARNA

Klarna is one of Europe´s fastest growing companies and a leading alternative payment provider. Klarna’s vision is to simplify the buying experience with a simple checkout solution. Customers only need to provide top-of-mind information to complete a purchase.

At the core of Klarna’s services is the concept of payment after delivery, which lets you buy before you pay. This simplicity means a better shopping experience for you. It is really smooth for you to do your shopping on mobile and you don’t have to think about taking out your card on the train or the bus.

Klarna was founded in 2005, joined forces with SOFORT in 2014 and formed Klarna Group, the leading European alternative payment provider. They have about 1200 employees on 18 markets and serve 35 million consumers and work with 50 000 online merchants.

NEW PAYMENT METHODS

We’re currently trialling the way we take payments in our store and we hope that's going to be good news for all of our customers. You may see Klarna as part of your checkout experience, so don’t be alarmed if you do, as we’re partnering with them to bring you a better online shopping experience.

You may also be offered to pay after delivery, receiving 14 days to complete the payment at your convenience and at no extra cost, to help improve the ease with which you can place orders and remove the fuss of paying for your order until you’re ready to do so. If you fail to make a payment in full to Klarna by the due date, a late payment fee of up to £8 will become payable. Klarna will send you a reminder by email informing you that the payment is late and will set out the amount payable by you. If you do not pay the late fee according to the plan laid out by Klarna, up to two further late fees of up to £8 each could be applied. You can contact Klarna’s Customer Service team to see if it is possible to postpone the due date on your payment.

How does it work?

We have made it simpler to buy with a fast checkout. This way you can buy on your mobile wherever and pay in a smooth way.

SO WHAT ARE MY PAYMENT OPTIONS?

You may be offered 'pay after delivery', but will always be able to pay with credit card, debit card or PayPal, as per the payment options offered via our current checkout. If you are offered the ‘pay after delivery’ payment method, you can then pay via credit card or debit card, immediately after the order, or within 14 days of placing the order. 

HOW DOES PAY AFTER DELIVERY WORK?

Once your order is confirmed you will receive an email with payment instructions within 2 days from Klarna. You will then have 14 days to complete the payment online at your convenience with no extra cost. You can then pay via credit or debit card. If you fail to make a payment in full to Klarna by the due date, a late payment fee of up to £8 will become payable. Klarna will send you a reminder by email informing you that the payment is late and will set out the amount payable by you. If you do not pay the late fee according to the plan laid out by Klarna, up to two further late fees of up to £8 each could be applied.  You can contact Klarna’s Customer Service team to see if it is possible to postpone the due date on your payment.

Who is Klarna?

Klarna are a Swedish payment service provider, who take end-to-end responsibility for your payment. They support 35 million consumers worldwide in over 50,000 e-stores and are very safe to use. 

Do you have any questions regarding your payment or the service?

Visit us on https://www.klarna.com/uk/customer-service or please call Klarna’s Customer Service. 

It is open 7 days/week:
Monday - Friday 9.00 AM - 9.00 PM

Saturday - Sunday 9.00 AM - 6.00 PM

0808 189 3333

020 300 50 833


 

*If you do not pay Klarna within 14 days then late fees apply.